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Operational Excellence
Operational excellence is the cornerstone
of a successful business. -
Revenue Growth
A solid revenue growth strategy is essential for financial stability and reinvestment in your business. -
People Development
We help you assess and develop a high-performing, motivated workforce, aligned with your growth objectives.
Welcome to Performance Improvement Africa
Scaling Growth-Focused Businesses to New Heights
At Performance Improvement Africa (PIA), we understand the unique challenges faced by founder-owned businesses in South Africa. Located in Johannesburg, we specialise in helping businesses with an established, sustainable proof of concept and a functional team to scale up and achieve long-term success.
We work closely with business founders and owners, focusing on growth strategies that span 12 to 18 months. This dedicated time frame allows us to deeply embed scalable systems, optimise processes, and unlock your organisation’s full potential.
Our Focus Areas for Sustainable Growth
Operational Excellence
Operational excellence is the cornerstone of a successful business.
Revenue Growth
A revenue growth strategy is essential for financial stability in your business.
People Development
We help you assess and develop a high-performing, motivated workforce
Operational Excellence
Operational excellence is the cornerstone of a successful business. We help you optimise your processes, technology, and service delivery to ensure efficiency, accuracy, and consistency—critical for building trust with clients and maintaining your competitive edge.
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Our Approach Includes:
- Process Standardisation: Streamlining workflows to ensure consistency and efficiency.
- Technology Optimisation: Leveraging cutting-edge technology to enhance productivity and scalability.
- Quality Control: Implementing robust systems to maintain high standards.
- Scalability: Creating systems that allow your business to grow without compromising quality.
- Client-Centric Focus: Embedding a client-first mindset to maximise customer satisfaction and retention.
Revenue Growth
A solid revenue growth strategy is essential for financial stability and reinvestment in your business. We work with you to increase revenues through client acquisition, upselling, cross-selling, and retention strategies.
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Our Revenue Growth Approach Includes:
- Client Acquisition: Identifying and reaching new markets and clients.
- Upselling and Cross-Selling: Maximising revenue opportunities within your existing client base.
- Retention Strategies: Maintaining long-term client relationships through exceptional service delivery.
- Diversification: Expanding your service offerings to attract broader audiences.
- Performance Tracking: Monitoring key metrics to assess revenue growth and identify areas for improvement.
- Client Satisfaction Surveys: Gathering insights to improve the customer experience and tailor service offerings. Turning client insights into tangible improvements.
People Development
Your team is the backbone of your business. To ensure success, we help you assess and develop a high-performing, motivated workforce that is aligned with your growth objectives.
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Our people-focused strategy includes::
- Individual and Team Assessments: Evaluating the strengths and areas for development within your workforce.
- Strategic Hiring and Role Alignment: Ensuring you have the right people in the right roles.
- Training and Development: Equipping employees with the skills needed to meet changing demands and foster innovation.
- Employee Engagement: Implementing initiatives to maintain motivation and job satisfaction.
- Leadership Development: Building strong leaders who can drive growth and foster a positive work culture.
Why Partner with Performance Improvement Africa?
We take a holistic approach to scaling businesses by integrating operational excellence, revenue growth, and people growth. These pillars work together to create a strong foundation for sustained growth, competitive advantage, and long-term success.
Our expertise spans both service and manufacturing organisations, giving us the versatility to tailor strategies that fit your industry’s unique requirements. By prioritising these interdependent pillars, we help you establish your business as a leader in your field.
Founder Jeff Solomon is a business coach with over 40 years of experience helping businesses scale by unlocking operational, revenue, and people growth potential.
“Jeff’s strategic insight helped align our leadership team and shaped our approach to professional services. His contribution was transformative.”
“His decades of experience in business transformation helped us prepare for expansion and navigate complex transitions.”
“Jeff’s guidance during our early growth phase helped us sharpen our business model and target market with confidence.”
“His ability to merge vision with actionable business strategy accelerated our growth in close protection.”
“Jeff’s structured interventions provided us with clear business direction and measurable performance improvements.”
Are You Ready To Scale Up?
Contact us today to start building your growth roadmap.
If you are ready to take your business to the next level and commit to a growth journey, we are here to help you succeed. Our proven approach ensures that your business is positioned for sustainable expansion and long-term success.
Telephone
+27 83 252 6931
+27 83 252 6931
jeff@piafrica.co.za